United Bank for Africa (UBA) Plc has been receiving glowing reviews and commendations following the recent upgrade of its Mobile Banking app.
Social media platforms such as Twitter, Instagram, and Facebook have been buzzing with positive comments about the ambience, functionality, and versatility of UBA’s revamped mobile app ever since the upgrade.
Former Minister of Aviation, Mr. Osita Chidoka, expressed his admiration for the bank on social media, applauding UBA for introducing exciting and interactive features that facilitate banking while enabling customers to carry out unlimited transactions via their mobile phones.
Chidoka, a former Corps Marshal and Chief Executive Officer of the Federal Road Safety Corps, commended the bank for leveraging its decades of experience and modern technology to create a revamped app that sets a benchmark for other financial institutions to emulate.
He praised UBA for combining the modern essence of a new generation bank with the legacy of a traditional bank, emphasizing the app’s beauty, user-friendly interface, seamless navigation, and reduction in the need for customers to visit a physical branch for basic transactions.
Encouraging other banks to learn from UBA’s initiative, Chidoka emphasized the importance of constant innovation in the industry to cater to evolving customer needs, predicting the impact of online banks on the future of banking in Nigeria.
Other users also lauded the app, with one user, Maduka Vivian, commending its functionality to generate receipts for past transactions. Another user, Tayo Agbeh, expressed confidence in UBA’s potential to maintain its lead in the industry, and Felix Okechi Oguike expressed interest in trying out the app based on the positive feedback.
Thankgod Nweke highlighted the competitive edge the revamped UBA mobile app brings to the industry, acknowledging the bank’s transformation and expressing optimism for continued growth and improved services.
UBA’s Group Head of Digital Banking, Sampson Aneke, emphasized the institution’s commitment to delivering exceptional value to its customers through a more interactive and user-friendly interface. He outlined new features of the upgraded mobile app, including the integration of biometric authentication, streamlined menu navigation, and additional lifestyle offerings such as food delivery.
Operating across 20 African countries and internationally in the United Kingdom, the United States, and France, United Bank for Africa has a strong track record of supporting its communities, particularly during challenging times.