In a groundbreaking move, Delta Airlines has revealed plans to equip nearly 700 of its aircraft with free and high-speed Wi-Fi for passengers to enjoy.
This development, described as a long-awaited dream come true, means that customers will soon have the convenience of internet connectivity before the summer ends.
The announcement was made in a statement by Ranjan Goswami, the Senior Vice President of Customer Experience Design, on Monday.
Goswami explained that the new international Wi-Fi service will not initially require a SkyMiles log-in. However, by the end of this year, all Viasat Wi-Fi-equipped Delta aircraft will transition to the Delta Sync Wi-Fi experience, which will integrate with travelers’ SkyMiles memberships.
Delta Airlines, which has observed a notable increase in international travelers this summer, initially launched Wi-Fi on flights between the United States and France back in July.
“Free Wi-Fi will soon be available on flights to the U.K., Germany, the Netherlands, Spain, and Italy. From September, routes to Iceland, Ireland, Israel, Belgium, the Czech Republic, Denmark, Greece, Portugal, Sweden, and Switzerland will also provide complimentary Wi-Fi,” Goswami announced.
He further mentioned that destinations in South America and Hawaii will introduce free Wi-Fi in October. This will be followed by Nigeria, Ghana, and Senegal in December-January 2025. Finally, by mid-late 2025, routes to Asia, Australia, New Zealand, and South Africa will also offer free Wi-Fi.
Goswami emphasized, “As we continue to expand fast and free Wi-Fi services and the enhanced in-flight experiences it enables, we aim to cater to customers traveling both domestically and internationally in new, real-time ways.
“The magnitude at which we are introducing free Wi-Fi to customers is unparalleled in the airline sector, underscoring the exceptional efforts of Delta teams across various departments who have adeptly managed an extremely intricate implementation.”